Maglink - Return & Replacement

Maglink — Size Guide & Policy | Iktara
Iktara — Maglink Bracelet

Size Guide & Store Policy

Handcrafted in India  ·  Steel Core Bead Bracelet

Step 01

Measure your wrist

Every Maglink has a fixed steel core — it cannot be resized after it is made. Taking two minutes to measure now saves disappointment later.

Please read before ordering — Getting your size right the first time is essential. Size-related replacements are not covered under our returns policy, as every bracelet is made to order by hand.
1
Use a flexible measuring tape or a thin strip of paper.
2
Wrap it just below your wrist bone, where you normally wear a bracelet.
3
Note the measurement in centimetres (cm).
4
Add 1–1.5 cm to your measurement for comfort ease. The bracelet length should be slightly larger than your wrist — bead bracelets should not sit skin-tight.
5
Match your total to the size chart below.
Between sizes? Always choose the larger size. A slightly looser fit is far more comfortable than one that is too tight on a steel-core bracelet.
Step 02

Find your size

Enter your wrist measurement below to find your size. We make 4 sizes — S, M, L, and XL.

M
Recommended size
Most common fit. Inner diameter ~5.2 cm.
Size Wrist circumference Bracelet length Beads & fit
S 15.7 – 17.2 cm  (6.8 in) 17.2 cm 18–19 beads  ·  Slim wrists
M Most popular 17.2 – 18.7 cm  (7.4 in) 18.7 cm 20–21 beads  ·  Standard fit
L 18.7 – 20.2 cm  (8 in) 20.2 cm 22–23 beads  ·  Large wrists
XL 20.2 – 21.8 cm  (8.6 in) 21.8 cm 24–25 beads  ·  Broad wrists
Still unsure? Message us on the product page or via the chat below before placing your order — we are happy to guide you to the right size.
Policy

Returns & replacements

We quality-check every Maglink before it leaves us. Here is what is and is not covered.

Important — Because every Maglink is handcrafted to a specific size and cannot be resized, ordering the wrong size by assumption is not eligible for a free replacement or refund. Please always use the size guide before ordering.
What we cover — free replacement
  • Manufacturing defect — broken clasp, loose beads, or snapped steel core. Report within 7 days of delivery with photos.
  • Arrived damaged — clear photo evidence required within 48 hours of receiving your order.
  • Not delivered — if your order does not arrive due to a courier error, after a courier investigation we will replace or issue store credit.
What is not covered
  • Wrong size ordered because the customer assumed their size without measuring.
  • Change of mind after the order is placed or delivered.
  • Replacement or refund requests raised more than 7 days after delivery.
  • Damage caused by water, chemicals, perfume, or improper handling or storage.
Quick reference
Wrong size ordered by assumption Not covered
Paid exchange at customer's shipping cost
Manufacturing defect Free
Replacement dispatched within 7 working days
Damaged on arrival Free
Replacement after photo proof — report within 48 hrs
Measured correctly but fit is still off Once only
Goodwill size exchange — customer pays return shipping
Order not delivered (courier fault) Free
Replacement or store credit after courier investigation
Change of mind Not covered
Not eligible for refund or exchange
Goodwill

Size exchange — one time

We understand that sizing can sometimes be tricky even when you do your best. Here is how our goodwill exchange works.

One-time size exchange per customer

If you measured your wrist and still received a bracelet that does not fit, we will exchange it once. The bracelet must be unused, unworn, and in its original packaging. You bear the return shipping cost to us; we will ship the replacement to you free of charge. Requests must be raised within 7 days of delivery with proof of measurement (a photo of the tape or a measurement screenshot).

How to request an exchange or replacement
1
Contact us within 7 days of receiving your order — via Shopify chat or email.
2
Share your Order ID and describe the issue clearly.
3
Attach clear photos of the bracelet and, for exchange requests, a photo of your wrist measurement.
4
Our team will review and respond within 2 business days.
Cancellations
  • Orders can be cancelled within 12 hours of placing, before production begins.
  • Once your bracelet has entered production, cancellation is not possible.
  • To cancel, contact us immediately via Shopify chat with your Order ID.
Our promise
Made by hand.
Backed with care.

Every Maglink is crafted individually by our small team. If something goes wrong on our end, we will make it right. We only ask that you help us by measuring before you order — it makes the experience better for everyone. Thank you for supporting handmade.

Policy effective 2025  ·  Iktara reserves the right to update this policy at any time  ·  Contact us